Policies
Returns & Refunds
Template — requires business confirmation before publishing. Details marked [ ] must be reviewed and completed by HAUS OF PAATRA.
Eligibility
Returns are accepted within [X] days of delivery for items that are [unused / in original packaging — to be confirmed].
Damaged items
If your piece arrives damaged, please contact us within [X] hours with an unboxing photo or video.
Refunds
Approved refunds are processed to the original payment method within [X] business days.
Non-returnable items
[List any non-returnable items, e.g. personalised gifts — to be confirmed.]